Exchange and Returns
Exchange and Returns
How to make an exchange?In order to exchange a product, you can simply return the product and place a new order with making the payment. This makes the exchange faster and guarantees the reservation of the new product, so that nobody will be able to buy it up until your package reaches us. Refund on the given bank account number will take us maximum 14 days.
How to make a product return?
Sign in and click "My account".
Go to "Product returns" and add a return.
Fill in the required fields according to the instructions.
Print out the return form or use a blank return form available
below.
Pack the products and send them to one of our return depots with a note:
BOLF and your
order number.
BOLF and your
order number.
Please send us via e-mail the
shipping number of your return parcel.
It will allow us to track it and proceed with the refund faster and more efficiently.
It will allow us to track it and proceed with the refund faster and more efficiently.
PDF -
Return form (contract withdrawal)
If you do not have access to a printer, you can attach a written form including:
- order number
- your name and e-mail address
- item name
We kindly inform that we do not accept cash on delivery packages. We make refunds to the bank account given by the Customer within the statutory time of max. 14 days.
The use of the model withdrawal form is not obligatory to exercise the right of withdrawal from a distance agreement. The goods should be carefully packed in order to prevent them from damaging during the shipment. The customer incurs package and all delivery costs.
If you do not have access to a printer, you can attach a written form including:
- order number
- your name and e-mail address
- item name
We kindly inform that we do not accept cash on delivery packages. We make refunds to the bank account given by the Customer within the statutory time of max. 14 days.
The use of the model withdrawal form is not obligatory to exercise the right of withdrawal from a distance agreement. The goods should be carefully packed in order to prevent them from damaging during the shipment. The customer incurs package and all delivery costs.
POLAND
BOLF Sp. z o.o.
ul. Kożuchowska 32
65-364 Zielona Góra
BOLF Sp. z o.o.
ul. Kożuchowska 32
65-364 Zielona Góra
FRANCE
EZI RETURNS - BOLF
70 Avenue Jean Jaurès
31110 Bagnères de Luchon
EZI RETURNS - BOLF
70 Avenue Jean Jaurès
31110 Bagnères de Luchon
GERMANY
BOLF Sp.z o.o.
Nordstr. 11A
02763 Zittau
BOLF Sp.z o.o.
Nordstr. 11A
02763 Zittau
SLOVAKIA
Bolf.sk / Bolf Sp. z o.o.
ul. Súľov 46
01352 Súľov-Hradná
Bolf.sk / Bolf Sp. z o.o.
ul. Súľov 46
01352 Súľov-Hradná
SWEDEN
EZI Returns - BOLF
Röra Byväg 5
41878 Göteborg
EZI Returns - BOLF
Röra Byväg 5
41878 Göteborg
IRELAND
Coll-8 Logistics - EZI - BOLF
Unit 2, Baldonnell Business Park
Baldonnell D22 XK20
Coll-8 Logistics - EZI - BOLF
Unit 2, Baldonnell Business Park
Baldonnell D22 XK20
BULGARIA
Paxy-BOLF
Ul. Rayko Zhinzifov 27 (Econt DEPO)
3700 Vidin
Paxy-BOLF
Ul. Rayko Zhinzifov 27 (Econt DEPO)
3700 Vidin
LITHUANIA
Paxy – BOLF
Pulko g. 96
62133 Alytus
Paxy – BOLF
Pulko g. 96
62133 Alytus
SPAIN
DEVO EZI - BOLF
Calle Narcis Monturiol 41
29603 Marbella
Malaga
DEVO EZI - BOLF
Calle Narcis Monturiol 41
29603 Marbella
Malaga
ITALY
IFS - Ezi Returns - BOLF
Via dell'Industria 58/A
20037 Paderno Dugnano
Milan
IFS - Ezi Returns - BOLF
Via dell'Industria 58/A
20037 Paderno Dugnano
Milan
ROMANIA
Paxy – BOLF
Ogorului 3G
410554 Oradea
(depozit FAN Courier)
Paxy – BOLF
Ogorului 3G
410554 Oradea
(depozit FAN Courier)
HUNGARY
CzechLogistic - BOLF
Koronczói út 01628/9 hrsz.
(DPD DEPÓ)
9012 Győr
CzechLogistic - BOLF
Koronczói út 01628/9 hrsz.
(DPD DEPÓ)
9012 Győr
CROATIA
CzechLogistic – BOLF
Varaždinska ulica, odvojak II kbr.13
(OverSeas Express DEPO)
42000 Jalkovec
CzechLogistic – BOLF
Varaždinska ulica, odvojak II kbr.13
(OverSeas Express DEPO)
42000 Jalkovec
NETHERLANDS
Global e commerce experts - BOLF
Ezi Returns
Rijnlanderweg 766 Unit H
2132 NM Hoofddorp
Global e commerce experts - BOLF
Ezi Returns
Rijnlanderweg 766 Unit H
2132 NM Hoofddorp
AUSTRIA
BOLF Sp. z o.o.
OnTheSpot Service GmbH
Industriestraße 1
2100 Korneuburg
BOLF Sp. z o.o.
OnTheSpot Service GmbH
Industriestraße 1
2100 Korneuburg
PORTUGAL
MULTISOURCE - EZI - BOLF
Estrada de Santo Antão, 9
IC2 – Pavilhão D
2440-396 Batalha
MULTISOURCE - EZI - BOLF
Estrada de Santo Antão, 9
IC2 – Pavilhão D
2440-396 Batalha
CZECH REP.
BOLF Sp.z o.o.
P.O.BOX č.25
Okružní 1260
46401 Frýdlant
(Česká pošta only)
BOLF Sp.z o.o.
P.O.BOX č.25
Okružní 1260
46401 Frýdlant
(Česká pošta only)
BELGIUM
TSG Logistics - EZI – BOLF
Desire De Bodtkaai 27
9400 Ninove
TSG Logistics - EZI – BOLF
Desire De Bodtkaai 27
9400 Ninove